Return & Refund Policy
At QADIM, every piece is made with care and meaning.
Due to the limited nature of our collections, all sales are final.
We do not offer refunds, exchanges, or returns unless the product is damaged or defective upon arrival.
If you received a defective item:
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Contact us within 3 days of receiving your order.
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Send an email to [qadim.egypt@outlook.com] with:
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Your order number
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A clear photo or screenshot showing the defect
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A brief description of the issue
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If the defect is confirmed, we’ll provide a replacement or store credit, depending on product availability.
Please Note:
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Items must be unused and in original condition.
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We do not accept returns for sizing issues, change of mind, or wear and tear.
By placing an order with QADIM, you agree to this policy.